EA blames PS4 game crashes on Sony, then promptly pulls article saying it was an error

Publisher posts, then pulls, notice saying day-one firmware update is causing crashes on all games.


The PlayStation 4 launch has run into problems, as the PlayStation Network has been down under “extremely high volume” all day, and a number of people have reported issues with the new hardware.

Electronic Arts updated its support website today with a notice for users having problems playing its games, laying the blame for the situation squarely at Sony’s feet. However, that notice was apparently pulled from the site shortly after it was posted. (A screen capture of it appears below.)

“Sony has released a firmware update for the PlayStation 4 that is required for many features on the console,” EA said. “However, this update also results in stability issues while playing games on the system. This affects all games on the PS4, including EA titles, causing crashing/freezing and non-responsive connections between the player’s console and their TV screen. Unfortunately since it’s an issue with Sony’s firmware, it requires a new update to fix it.”

In the post, EA went on to say that Sony is working to fix the problem as soon as possible. Sony had not returned a request for comment as of press time.

[UPDATE]: An EA representative has informed Polygon that the notice about the PS4 firmware update causing stability issues was “posted in error,” and referred users to Sony’s own support site for further information about any PS4 problems.



Black Ops II Bug Crashes Old Fat PS3s, Restore Required

Where’s the love for Sony’s PS3?

fat PS3 crash on Black Ops 2

Call of Duty games are notoriously bug infested and crash prone, with the short development time of 2 years meaning that only a small amount of it is spent on polishing and bug testing. Plus, the fact that record breaking numbers of gamers play the titles religiously means that a problem that only affects a few percent of CoD players still affects a huge number of people.

With Black Ops II having released earlier this week, connectivity and freezing issues have already struck, but now it appears another problem is hitting people with fat old PS3s. Huge numbers of people with original PS3s are seeing their consoles repeatedly shut down after a few minutes of playtime, often forcing a complete restore, even though they can play other games perfectly normally.

Users have taken to the Activision and PS forums to complain, with some saying that installing texture packs increases the time before it crashes by a few minutes (yaay). An Activision employee on Activision Assist answered to complaints that they were only focusing on the connection issues:

We are investigating both issues. Ultimately, it could be a connection between the two. All we can ask for is your continued patience while we look into this matter.

You can see the problem on YouTube here.

Do you have this problem? Let us know in the comments below, or if you’ve found a fix.


Source: Playstationlifestyle

Black Ops 2 PS3 players experiencing connection, crashing, code redemption issues

Black Ops 2

Some Call of Duty: Black Ops 2 players on PlayStation 3 are running into problems redeeming their pre-order DLC codes, connecting to online matches and playing without the game crashing, according to forum posts and tweets directed toward Treyarch and Activision.

A seemingly common issue is that of redeeming codes for Nuketown 2025 and Nuketown Zombies, the maps that came with all pre-orders and with the special edition pre-orders, respectively. According to Activision’s support hotline on Twitter, there isn’t a problem with the codes themselves. “This is due to heavy traffic, keep trying your code periodically it will eventually work,” Activision has said in reply tocountless Twitter users.

One user on the European PlayStation forums reported that a PlayStation Network customer support representative “confirmed that there is a issue with the codes and mine [has] been used in [Germany].” Yet in response to a player receiving a message that their code had already been redeemed, the Activision support account on Twitter insisted that was not the case.

Many players are also reporting issues with getting into multiplayer games, such as a persistent “waiting to balance teams” message in online lobbies. According to Black Ops 2 design director David Vonderhaar, Treyarch is currently working on that problem, which is separate from last night’s common message of “an error occurred while trying to find a session.” That problem was solved after “investigating something with our partners at Sony” and deploying “black magik” back-end matchmaking changes.

Lastly, Vonderhaar and Treyarch are aware of a “significant freeze” that affects PS3 players; one reported that his game had crashed “almost 10 times.” According to Vonderhaar, the studio has addressed the crashing issues, and the game’s next patch will include the fix.